Board Thread:Questions and Answers/@comment-58.182.31.70-20150419063317/@comment-26032509-20150419143926

Have you tried refreshing the game? It might be a bug in your end (the game) so refreshing might work. If you still don't see the horse I suggest sending them a bug report. Google translate might help you for the last part of the form ("I'm sorry I don't know Japanese", "First horse disappeared", and "Sorry and thank you!" should be fine) if you're not familiar with Japanese