Board Thread:Questions and Answers/@comment-130.105.215.60-20170617100850

I bought Koshuu Gold on May 31 and have emailed touken-support@mail(.)dmm(.)com on June 2, June 16, and June 17 with the related information (user ID, date of purchase, and amount) as well as screenshots. The one on June 2 pushed through but until now has no reply nor were there any changes to my account's balance so I decided to send another email on June 16 and another one on June 17 but this is what has been coming back to me from MAILER-DAIMON@mail(.)dmm(.)com:

: Sorry, I couldn't find any host named mdplastic(.)maildealer(.)jp. (#5.1.2)

Is there any other way for me to contact DMM and get my Koushuu Gold or at least get a refund for my money? Please respond! Thank you and sorry for my English because it's not my first language. :( 