Talk:Proxy Connection and Troubleshooting/@comment-27412514-20160621145431

I hope this is the right page to write this. I just want to do a PSA:

Anyone who is using a Yahoo email account for their DMM account, please change immediately. There are reports of Yahoo users not being able to receive emails from DMM. This can become a trouble when DMM asks you for a password reset, because you won't receive any mails from them and thus can't log in to your DMM account.

I experienced this problem and had to contact DMM's support center to change my registered email (they usually ask for you to do it by phone, although they can do it through email if you state that you don't have a Japan number). Now, I've changed my registered email to Gmail and it's working fine. If you aren't logged out of your account, like I have said, change your registered email immediately.