Board Thread:News and Announcements/@comment-26032509-20170720031847/@comment-29470971-20170814171035

2001:14BB:170:4BD8:74AC:835C:CA1:AAD7 wrote: Miershyk wrote: Miyorina wrote:

Yonshishi wrote:

Miyorina wrote: Edit 2017/08/10: Using SetupVPN have the problem accessing any banners below the game. This includes the page for syncing your DMM account to Touken Ranbu Pocket. If you cannot load any of the pages, turn SetupVPN off or use a different VPN. Does the banner just straight up not work? I've always been turning off the VPN as soon as the game starts loading and I've tried multiple times now (vpn on and off) and I still can't get the sync banner to load. Anyone gotten through this? I used SetupVPN before and never had this problem but some people can't load the banners even after turning it off. Have you tried using a different VPN? Confirming here that you can't load the game after turning SetupVPN off even if it's adviced in the OP statement. I've tried many times but you NEED to have it turned on for the entirety of the game. So I recommend not doing any other security-sensitive web stuffs while playing TKRB. Otherwise, I don't really know any other betters ways to play the browser game. No you don't. The VPN needs to be ON only during the time you use the direct link to the game (NOT before you log in), once the game has loaded (when the little sakura loading meter is full and you get the red button to play the game) you can turn the VPN OFF, and after that you should be able to play properly and also access the data sync button. The information regarding the sync might take a while to load so don't sweat it and wait it out a little after you've clicked it.

For the record I used Chrome for this, so not sure how it is for other web browsers but even if you don't usually use Chrome then I'd highly recommend trying this out on it since using a VPN with your regular browser is a tad too unsafe for my own taste at least. you're right, you can even turn it off as soon as the little sakura flower at the bottom left appears. i've been doing that.

on the other hand, I got to sync my phone after trying it again the next day (doing the same thing), not exactly sure what the problem was.