Board Thread:Questions and Answers/@comment-36.70.194.151-20151004033044

hello, I was wondering why I can't claim swords on the second tab of the mail?? usually I got them at the first tab of the mail which after I refined swords, I could get them just fine. but now I can't find the swords dropped and when I found them on the second tab of the mailbox, I can't claim them like I used to even when I promptly save some spaces for them. please help! 