Thread:Kitttn/@comment-30715227-20170409095015/@comment-24356739-20170410142356

Unfortunately, I'm not sure how to help you regarding contacting DMM staff directly via DMM TKRB community thread as I don't have the means to get access to the forum in DMM website. We encourage players to connect to the game via "Cookie method" in Proxy Connection and Troubleshooting as it's considered safer, and you can still purchase DMM points with this method.

Also, if your account is still accessible by now, maybe DMM consider it to be a glitch and your account might not be penalized or banned.