Board Thread:Questions and Answers/@comment-175.143.208.245-20151111191451

It's my first time trying to purchase from this website and everytime after I've input my Card number, name and everthing else and I get was this - http://i.imgur.com/17PLVn8.png?1

What does it say and what do I need to do in order to pass this situtation? I really want those free 500 points :v  