FAQ/Serial Code Input Form

For those who have serial codes (from Nendoroid figures, TGS2015, etc.) to be used to obtain in-game items, we have added a form to input the pre-order bonus serial code.

This banner, labeled "シリアルコード入力はこちら" (Input Your Serial Code Here), is located under the main game screen. This form will be used for all other promotions that include serial code bonus items.

To input the serial code:
 * 1) Click the "Input Your Serial Code Here" banner.
 * 2) Select the promotion that you would like to input your serial code for.
 * 3) Enter your serial code to receive your bonus items in-game.

Please also read the guidelines for using the Serial Code Input form:
 * If you input an incorrect serial code 5 times, you will be unable to input a serial code for the next 24 hours.
 * If you input an incorrect serial code 10 times, you will no longer be able to input serial codes until you contact Customer Support.
 * If an account has already claimed bonus items from a specific campaign, and a different serial code for the same campaign is input for the same account, the player cannot obtain another set of bonus items. However, the second code remains unused, and can still be applied to an account that has not yet received those bonuses.
 * The possible characters used in serial codes are 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, F, G, H, J, K, L, M, N, P, Q, R, S, T, U, V, W, X, Y, Z
 * Codes are single-use only.
 * The use of a serial code cannot be cancelled once applied to an account.
 * Serial codes cannot be reissued.