Board Thread:Questions and Answers/@comment-26809352-20160813163028/@comment-24356739-20160814035350

This commenter has the same problem with yours earlier, and they've solved it by contacting the DMM support directly. Read here: http://touken-ranbu.wikia.com/wiki/Talk:Proxy_Connection_and_Troubleshooting/@comment-Shacchi-20160621145431?permalink=58440#comm-58440