Board Thread:Questions and Answers/@comment-29738614-20160824005235

I have tried to contact DMM customer support center but then their reply was something about the policy and told me to phone them for further support. The thing is I can't speak Japanese and have no JP phone numbers. I have been blocked for almost a month now and is getting frustrated. Can anyone help me? I've play TouRan from the beginning of it and it's hurt if I got to start all over again. 