Talk:FAQ/@comment-33859597-20171204041808/@comment-27448556-20171204042514

"You have reached the amount of maximum possessions. Item has not been claimed"

You're out of sword space, so you can't get any of the swords in your inbox unless you buy more space or dismatle/refine your swords. He might be in your inbox, but you can't really get him unless you make more room.